Letters from members...
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"I would
like to express my thanks
on behalf of myself and my husband for the
invaluable help and advice we received from the FLVA
in taking over a ten year lease.
In this day and age it was
refreshing to be treated as two normal people
instead of just a number of someone's books!
They are very personable and we have advised fellow
landlords to join the organisation based purely in
the marvellous job done for us.
Thanks again and our best regards"
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"I have been in the licensed trade
for six years and recently decided to join the FLVA.
The starter pack I received was full of useful and
practical information, especially regarding staff
contracts and disciplinary procedures.
I subsequently had a staff problem
and was able to deal with it in the correct way
thanks to the information and advice I received from
the FLVA.
You are kept updated with the ever
changing laws and requirements of a licensee.
it is reassuring to now that I am a member of such a
helpful organisation and that assistance is just a
phone call away."
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"I have been a member of the FLVA for many years and
just recently have been involved with a very lengthy
rent negotiation with my landlord which wasn't
progressing and was long overdue. This
concerned me as I wanted to get the situation
resolved.
I contacted the Federations office
and explained the situation I was in, provided them
with the information which they asked for and they
contacted the landlord on my behalf. The
negotiatons continued and I was involved with the
decisions without having to directly negotiate the
review. I agreed the new rent at a level that
I was happy with and I could then start to
concentrate again on the day to day running of my
pub, much to my relief."
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